helplines

Claim notification line

Please make sure you have read our claims procedure before making a claim.

Urgent claims

You can call the following number 24 hours a day:
From UK: 0800 197 2770 (free from BT landlines) or 01255 871965
International: 0044 1255 871965

Non-urgent claims

Please call the following number during office hours, Mon to Fri 08.00 - 20.00 (excluding bank holidays) and Sat 09.00 - 17.00:
From UK: 0800 197 2770 (free from BT landlines) or 01255 871965
International: 0044 1255 871965

Alternatively, you can make a claim online 24 hours a day (non-urgent claims only).

Domestic helplinemore info

0870 850 9102 quoting AXA Cherish Forces Plan

Legal helplinemore info

0870 850 9081 quoting AXA Cherish Forces Plan